Yes, every Riverroze piece is carefully assembled and packaged with attention to detail and quality.

We use a variety of carefully selected materials, including stainless steel, alloy components, glass details, beads, and high quality decorative elements depending on the design.

Our jewelry is made to last, but like all fashion jewelry, proper care will help preserve its beauty longer. Avoid water, perfume, lotions, and harsh chemicals whenever possible.

Store your jewelry in a dry place and avoid direct contact with water, perfume, and skincare products. Gently wipe pieces with a soft cloth after wearing.

Many Riverroze pieces are made in small quantities. Some designs may return, while others remain limited edition and may not be restocked.

Orders are usually processed within 1 to 3 business days. Delivery times depend on your location and selected shipping method.

Yes, Riverroze ships to multiple countries. Shipping availability may vary depending on your region.

Shipping costs are calculated at checkout based on your location and selected shipping option.

Orders are typically prepared and processed within 1 to 3 business days after payment is received.

If tracking is available for your shipment, you will receive tracking information once your order has been shipped.

Due to the handmade and hygienic nature of our products, returns and exchanges are currently not accepted. If your order arrives damaged, please contact us and we will gladly help.

If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging so we can assist you.

Orders may only be canceled shortly after purchase if they have not yet been processed or shipped. Please contact us as soon as possible.

Our candles are made using soy wax, chosen for its smooth appearance and clean burning properties.

Yes, our candles are intended for indoor use. Always burn candles responsibly and never leave a burning candle unattended.

Burn time depends on the candle size and usage, but our candles are designed to provide many hours of cozy ambiance when burned correctly.

Riverroze was inspired by timeless elegance, soft aesthetics, warm interiors, and meaningful little luxuries that make everyday life feel more beautiful.

We aim to create products thoughtfully and in small quantities to reduce unnecessary waste whenever possible.

Because many of our products are handmade, small variations may occur. These subtle differences make each piece unique and part of its charm.

At this moment, custom requests may be limited, but feel free to contact us and we will gladly see what may be possible.

Some popular items may return, while others are released in limited quantities and may not be restocked.

Yes, Riverroze orders are carefully packaged with a beautiful presentation, making them lovely for gifting as well.